Training & Support
With training from SolutionX, you can be assured that you will be able to take full advantage of our solutions and to use them effectively for your business success. Our instructors provide clear and concise training, with relevant tips and best practices to ensure that your organization is making full use of our solutions capability.
Choose from the different support plans that we offer to best meet your business needs. No matter which plan you choose, rest assured that our dedicated support team is committed to working with you to resolve the issues you are facing quickly and effectively to ensure that you can get the most out of our solutions.
Premium Support Plans
For business critical deployments, our Premium Support Plan gives you emergency on-site support by our senior support personnel. On top of that, you will be given unlimited access to our technical assistance thru telephone and email, as well as the ability to retrieve product updates online. We will also be performing a quarterly environment review to ensure that your system is performing in tip-top condition. With our Premium Support Plan, you get comprehensive support to ensure that your system is up-and-running all the time.
Standard Support Plans
Our Standard Support gives you unlimited access to our technical assistance thru telephone and email. You will also be able to retrieve product updates online. With our Standard Support Plan, you get the most essential support services, and at the same time, the flexibility to upgrade to a more comprehensive support plan when the need arises.